Take our survey and let us know your needs. Do help us to serve you better!
Contact Information
Name
*
Company
*
Designation
*
Telephone Number
*
Email
*
State/Country
*
For Administrative Assistant/Customer Service
Is the speed of response to your enquiry?
Excellent
Good
Average
Fair
Poor
Is the assistance in following up your enquiries provided in a consistent and professional manner?
Excellent
Good
Average
Fair
Poor
Is our pricing competitive and does it provide you with sufficient flexibility?
Excellent
Good
Average
Fair
Poor
Are you satisfied with the quality and performance of our products?
Excellent
Good
Average
Fair
Poor
Is our after sales service satisfactory?
Excellent
Good
Average
Fair
Poor
Are you satisfied with our ability to meet your delivery dateline?
Excellent
Good
Average
Fair
Poor
Are you satisfied with the packaging of our products?
Excellent
Good
Average
Fair
Poor
Do we offer a sufficient rate of continuous improvement?
Excellent
Good
Average
Fair
Poor
For Sales Personnel
Are you satisfied with the service given by our commercial advisors?
Excellent
Good
Average
Fair
Poor
Do our commercial advisors have sufficient technical knowledge?
Excellent
Good
Average
Fair
Poor
Is the communication with our commercial advisors satisfactory?
Excellent
Good
Average
Fair
Poor
Do you find our commercial advisors sufficiently polite, courteous and knowledgeable?
Excellent
Good
Average
Fair
Poor
Do you receive regular contact by telephone or e-mail from our commercial advisors?
Excellent
Good
Average
Fair
Poor
Do you get sufficient product information from our commercial advisors?
Excellent
Good
Average
Fair
Poor
Do you receive regular updates on new products and systems from our commercial advisors?
Excellent
Good
Average
Fair
Poor
Please rate your overall satisfaction level with our commercial advisors.
Excellent
Good
Average
Fair
Poor
Any additional comments/suggestions for our improvement
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